FAQs
Cruelty Free
Q. Does TSB test their products on animals?
ToriStorii Beauty is and will remain a cruelty-free company. We do not test our products on animals nor do we allow suppliers or affiliates to conduct testing on our behalf.
Purchasing Issues
Q. How often do you restock merchandise?
Restocks are done on a MONTHLY basis.
Q. Can I cancel my order once I made a purchase?
All sales are final. In some cases, orders are shipped before 5-7 business days.
How can I change my address after I placed an order?
You may email customer service at customerservice@toristoriibeauty.com.
Address corrections require a $5.00 processing fee.
NOTE: There is a possibility that an order may get shipped less than 24 hours.
NOTE: All emails will receive a response within two business days (email responses may get delayed during high volume times).
Payment
Q. What forms of payment can I use?
TSB products may be purchased using Mastercard, Visa, and American Express. We do not accept returns or refunds. All Sales Are Final.
Q.How many items can I buy in one purchase?
There are no limitations on purchasing at this time.
